Consumer Financial Services

Research and analysis on products, services and conditions that promote or inhibit wealth creation and economic mobility.


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Research Report | November 2016
Evaluation of the Center for Financial Solutions Innovation’s Financial Solutions Lab

Insights from PayGoal Product Journey report cover
Research Report | March 2016
Iteration to Impact: Insights from the PayGoal Product Journey
Jessica Dorrance, Lucy S. Gorham

CFSI Small Dollar Credit Report cover
Research Report | February 2016
Designing High-Quality, Small-Dollar Credit: Insights from CFSI’s Test & Learn Working Group
Thea Garon, Beth Brockland, Lucy S. Gorham, Jessica Dorrance
A Center for Financial Services Innovation report uses center research to shed light on how financial service providers can design high-quality, small-dollar loans that offer value to providers and consumers alike.

Building a Rainy Day Fund Through Impulse Savings:The Experience of MAGIC Mojo
Presentation | October 14, 2015
Building a Rainy Day Fund Through Impulse Savings:The Experience of MAGIC Mojo
Pathways to Prosperity Conference
Jessica Dorrance

McDaniel speaks on student debt at 2015 Pathways to Prosperity conference
October 13, 2015
Student Loans and Financing
Pathways to Prosperity 2015
Mark McDaniel

MAGIC Mojo report cover
Research Report | July 2015
Impulse Savings: Evaluating the Impacts of MAGIC Mojo
Jessica Dorrance, Robert Donnelly, Lucy S. Gorham

A Fragile Balance book cover
Book Chapter | March 17, 2015
Building Emergency Savings Through “Impulse Saving”
A Fragile Balance: Emergency Savings and Liquid Resources for Low-Income Consumers
Jessica Dorrance
Center senior project manager Jessica Dorrance joins other experts contributing chapters to a new book published by the Center for Financial Security that examines strategies to promote emergency savings, especially among underserved households.

Emergency Savings Webinar Presentation
Webinar | March 17, 2015
Emergency Savings Webinar
Jessica Dorrance, J. Michael Collins, Ezra Levin, Ingrid Holguin
Senior project manager and co-author Jessica Dorrance speaks on "Building Emergency Savings Through Impulse Savings" at a webinar hosted by the Center for Financial Security to coincide with the release of a new book.

CommunityEmpowermentFund
Published Article – Peer Reviewed | July 16, 2014
The Community Empowerment Fund: A Matched Saving Model as an Innovative Approach to Housing the Homeless
Alexandra Biggers, Maggie West, Allison De Marco, Jessica Dorrance, Kim Manturuk
Researchers examine an innovative new program’s ability to help people experiencing homelessness attain and retain permanent housing through asset building and access to financial services.

Homeownership Built to Last Book Cover
Book Chapter | June 27, 2014
Homeownership Built to Last: Balancing Access, Affordability, and Risk after the Housing Crisis
Mark R. Lindblad, Roberto G. Quercia

The UNC Center for Community Capital conducts research and policy analysis on ways to make financial services work better for more people and communities.

 

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